FAQs

General

How does Bulk Exchange work?

Bulk Exchange helps contractors find vendors near their job site using location-based search. Claimed suppliers list their available inventory, and contractors can search, filter, and connect directly. Bulk Exchange facilitates communication but does not act as an intermediary in transactions.

What is Bulk Exchange?

Bulk Exchange (BX) is the industry’s go-to platform for sourcing bulk materials. It connects producers and contractors in the heavy civil construction sector through an industry-specific search engine.

Who should use Bulk Exchange

Bulk Exchange is designed for professionals in the heavy civil construction industry, including:

- Producers and disposers (quarries, pits, recyclers, and disposal sites)
- Contractors and estimators (project managers, procurement teams, and site managers)
- Government Agencies
- Civil Engineers

What types of materials are listed on Bulk Exchange?

Bulk Exchange helps Bulk Exchange features a wide range of heavy civil construction materials and services, including:
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- Aggregates (sand, gravel, crushed stone)
- Asphalt, cement, and concrete
- Landscape materials
- C & D debris waste
- Contaminated soil disposal
- Greenwaste disposal
- Landfill
- Broken concrete/asphalt
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The marketplace is continuously expanding to meet industry demand.

How does Bulk Exchange differ from a brokerage?

Bulk Exchange is not a broker—we don’t take a cut of transactions. Instead, we operate on a subscription model for suppliers while offering free access to contractors and estimators.

How does Bulk Exchange protect user data?

We use industry-standard encryption and security measures to protect user information. Data is never shared with third parties without user consent. Secure authentication methods safeguard all accounts.

Does Bulk Exchange offer training for users?

Yes. Upon request we provide:
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- Free demos and customer support for all users
- Personalized onboarding for enterprise accounts
- A PDF of our Faqs

How does Bulk Exchange verify vendors?

The Bulk Exchange team verifies all vendors before their listings go live.

What is Bulk Blast?

Bulk Blast is Bulk Exchange’s real-time material and disposal alert system, connecting contractors with available materials and disposal sites.

Contractors

Is Bulk Exchange free for contractors and estimators?

Yes. It’s free to source and browse.

How do I search on Bulk Exchange?

1. Enter your job location on the homepage.
2. Browse nearby facilities and filter by material type, services, or supplier.
3. View facility pages, check inventory, and message verified suppliers.
4. Create a list to save materials, suppliers, or services for your projects.

Is the pricing on Bulk Exchange accurate?

The vendor provides all list prices. Vendors are responsible for keeping their pricing current and providing accurate estimates to contractors. Contractors can message claimed vendors for up-to-date information.

What is a list?

A list allows you to save and organize vendors, materials, or services.
You can:
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- Create lists for projects, favorites, or preferred suppliers
- Send RFPs (Requests for Proposals) directly to vendors from your lists

How do I save materials or suppliers?

Use the list feature to save materials, suppliers, or services for quick access.

Producers

Is Bulk Exchange free for producers?

No, producers and disposers pay $200/month per claimed facility. This subscription lets you:
- List your inventory
- Receive messages and RFPs
- Gain visibility on the Bulk Exchange platform

How do I list my materials or services?

1. Click "Claim Your Facilities" in the top right corner of our website.
2. Create an account and submit your facility for review.
3. Once approved, access your vendor dashboard and add your inventory using the onboarding checklist.

What information should I include in my profile?

Bulk Exchange helps contractors find vendors neThe more complete your profile, the better Bulk Exchange works for your business.
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Facility Listings should include:
- Facility address
- Description
- Hours of operation
- Facility type
- Contact details
- Photos

Inventory Listings should include:
- Product or service names
- Material or service types
- List prices
- Description
- Facility it belongs to
- Photos
- SKU number (if applicable)

Account & Support

How do I create an account?

Contractors and estimators: Click "Sign Up" on the homepage and follow the steps to register
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Producers and disposers: Click "Claim Your Facility" on the homepage and follow the steps to register

I forgot my password. How do I reset it?

Click "Forgot Password" on the login page and follow the email instructions to reset your password.

How do I contact customer support?

For assistance, email our team at support@bulkexchange.com.

How do I report an issue with a listing or transaction?

Email support@bulkexchange.com with details about the issue.

Frequently Asked Questions

General

Contractors

Producers

Account & Support